Clydesdale Bank and Yorkshire Bank Merchant Services is a service provided by Worldpay (UK) Ltd.
To order accessories for your card machine or replacement tally rolls please call 0800 289 666 or click here to go direct to the webpage to order online.
Remember to check your terminal tally roll on a regular basis. If your tally roll runs out unexpectedly during a transaction you and your customer cannot be sure the transaction has gone through. The helpdesk will be unable to confirm this until the next working day, so to avoid this uncertainty, please don't let your tally roll run out.
New business enquiries
9am – 5pm, Monday to FridayOnline enquiry
For the Merchant Helpdesk
24 hours a day, 365 days a year
If you have a complaint about the service please call 0330 134 8330 (24/7, 365 days a year).
Call costs apply and may vary depending upon your provider.
All merchant services products listed are provided by Worldpay (UK) Ltd. Registered in England No.07316500. Registered Office: The Walbrook Building, 25 Walbrook, London EC4N 8AF, United Kingdom. Worldpay (UK) Limited is authorised by the Financial Conduct Authority under the Payment Services Regulations 2009 (No 530923) for the provision of payment services. Registered with the Office of the Information Commissioner, registration Z2431349.