Clydesdale Bank and Yorkshire Bank Merchant Services is a service provided by Worldpay (UK) Ltd.
The guides and forms below will help you make the most of accepting cards and tell you what you need to know about accepting card payments securely and how to manage your account.
Terms and conditions (For all merchants)
This video shows you an overview of the Business Manager features.
This video shows you how to create custom transactions using Pay by Link.
This video shows you how to process payments over the phone through Business Manager.
This video show you how to create recurring (repeat) agreements.
This video shows you how to find, understand, and manage your transactions.
This video shows you how the financial “capture batch” area works, and how to see the status of your funds.
This video shows you how the financial “transfer batch” area works, and how to see the status of your funds.
This video shows you how to build reports exactly how you want them, and shows you our suite of legacy reports.
New business enquiries or to add a new service to your existing account
9am – 5pm, Monday to FridayOnline enquiry
For the Merchant Helpdesk
24 hours a day, 365 days a year
If you have a complaint about the service please call 0330 134 8831 (24/7, 365 days a year).
Call costs apply and may vary depending upon your provider.Operating instructions
Clydesdale Bank and Yorkshire Bank Merchant Services is a service provided by Worldpay (UK) Ltd. Registered in England No.07316500. Registered Office: The Walbrook Building, 25 Walbrook, London EC4N 8AF, United Kingdom. Worldpay (UK) Limited is authorised by the Financial Conduct Authority under the Payment Services Regulations 2009 (No 530923) for the provision of payment services. Registered with the Office of the Information Commissioner, registration Z2431349.
Yorkshire Bank is a trading name of Clydesdale Bank PLC.